GetFixed.ca Property Services
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FAQ

Frequently Asked Questions

Everything you need to know about Get Fixed handyman services — from pricing and booking to what we can and can't do.

Category 1

General Services & Capabilities

What exactly does a handyman do? +
A handyman is a skilled professional who handles a wide range of interior and exterior home repairs, routine maintenance, and small improvement projects.
What types of projects are best for a handyman? +
Handymen excel at small-to-medium tasks such as drywall patching, TV mounting, furniture assembly, painting, minor carpentry, and fixture replacements.
Are there any jobs a handyman cannot do? +
Yes, handymen typically do not perform major home remodeling, new roof installations, or jobs that require structural changes.
What is the difference between a handyman and a general contractor? +
Handymen focus on minor repairs and odd jobs that generally do not require building permits, whereas general contractors handle larger, permitted projects that involve complex bidding.
Can a handyman do plumbing or electrical work? +
We can handle minor tasks like replacing light fixtures, hanging ceiling fans, unclogging drains, or installing new faucets, but we cannot replace major wiring or modify plumbing lines.
Do you service commercial properties as well as residential homes? +
Yes, we provide maintenance and repair services for retail shops, corporate offices, restaurants, and other commercial properties.
When should I call a professional instead of doing it myself? +
It is best to hire a professional if the project is potentially dangerous, requires specialized tools, or extends beyond your current DIY skill set.
Do you offer recurring maintenance or seasonal "tune-up" packages? +
Yes, we offer recurring home care plans that can include safety checks, filter replacements, gutter cleaning, and seasonal weatherization.
Category 2

Pricing & Estimates

How much does a handyman typically charge? +
Handyman services are typically billed either at an hourly rate or a flat rate per project, depending on the job's size and complexity.
Is there a minimum charge for a service call? +
Yes, we have a minimum charge to cover the baseline costs of dispatching a professional to your location, which usually covers the first hour of work.
Do you charge a trip fee or travel fee? +
A travel or mileage fee may apply if your property is located outside of our standard service area, or if we need to make a special trip to purchase specific materials.
Will you provide a cost estimate before starting? +
Absolutely. We provide upfront estimates and will give you a breakdown of the expected labor and material costs.
Are material costs included in your quotes? +
For flat-rate projects, labor and materials are usually bundled. For hourly work, materials are generally billed as an additional cost.
How do you handle the cost of materials if you purchase them for me? +
If we source and purchase the materials for your project, a standard markup is typically applied to cover the shopping time and transportation.
Will I get a written contract or agreement? +
Yes, for your peace of mind, we can provide a detailed written document outlining the scope of work, labor rates, and material costs.
Category 3

Billing & Payments

What forms of payment do you accept? +
We accept a variety of convenient payment methods, including cash, major credit cards, and digital payments.
When is payment due for the project? +
Payment is generally only due after the job is fully completed and you are satisfied with the results.
Can I purchase the materials myself to save money? +
Yes! Purchasing your own materials in advance is a great way to save money, as it avoids any material markups or shopping trip charges.
Am I expected to tip my handyman? +
Tipping is never expected, though if your handyman provides outstanding service and goes above and beyond, a small gratuity is always appreciated.
Do you offer financing options for larger projects? +
We may offer financing options for larger repairs or upgrades, allowing you to split the cost into manageable payments.
Category 4

Booking & Logistics

How do I book an appointment? +
You can easily book our services by giving us a call, sending a text, or using the online booking form on our website.
What information do you need to give me an accurate quote? +
Please provide a detailed list of the tasks, approximate dimensions, and photos of the working area so we know exactly what tools and materials to bring.
How quickly can you start my project? +
We aim to start projects as soon as possible, often matching you with a professional within a day or two of your request.
Do I need to provide tools or ladders? +
No, our professional handymen arrive fully equipped with all the necessary tools, hardware, and equipment to complete your requested services.
Do you offer emergency repair services? +
Yes, we do prioritize emergency service requests to prevent damage to your home, though higher or emergency rates may apply.
Can I schedule service for evenings or weekends? +
We offer flexible scheduling, including after-hours and weekend appointments, so you do not have to take time off work.
Can I group multiple small tasks into one appointment? +
Yes! Bundling multiple repairs into a single "to-do list" visit is highly encouraged and is the most cost-effective way to use our services.
Category 5

Trust, Qualifications & Guarantees

Are you licensed to do this work? +
We hold all the appropriate business licenses and registrations required to perform handyman and home maintenance services.
Is your business insured? +
Yes, we are fully insured with liability coverage to protect your property and our workers against any accidental damage or injuries on the job.
Do you guarantee your workmanship? +
We proudly stand by the quality of our work and provide a workmanship guarantee on our labor.
Will the person doing the work be an employee or a subcontractor? +
We primarily utilize our own vetted employees rather than sub-contracting the work out, ensuring consistent quality and accountability.
Do you conduct background checks on your team? +
Yes, for your safety and peace of mind, all of our staff members undergo background checks before being sent to your home.
Can you provide references or past reviews? +
Absolutely. We have a gallery of past projects and are happy to share reviews and testimonials from our satisfied local customers.
Category 6

Preparation & Project Management

How should I prepare my home before you arrive? +
To help us work efficiently, please clear the working area of personal items and move any heavy furniture out of the way before we arrive.
What happens if you discover additional issues while working? +
If unexpected problems arise that require extra labor or materials, we will stop and provide you with a revised quote for your approval before proceeding.
Will you clean up the workspace when you are finished? +
Yes, we treat your home with the utmost respect. We wear shoe covers if requested and always clean up the workspace before leaving.
Who is responsible for obtaining building permits? +
Most minor handyman tasks do not require permits. However, if a permit is needed for a specific project, we will discuss it with you beforehand.
Do you haul away trash or old materials? +
We can arrange for debris removal and the hauling away of old materials, though this may incur an additional dump fee depending on the volume.
What happens if an item I bought for you to install is incorrect? +
If customer-provided materials are incorrect or missing parts, we can source the correct items for you, but it may involve an additional trip fee for our shopping time.
How long will my project take? +
Timelines vary. Small jobs usually take 1 to 2 hours, medium jobs take under 5 hours, and larger projects can take a few days. We will provide an estimated timeline upfront.

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